24/7 Tow Truck in Broadmeadow

Dual-axle trailers offer greater stability and load capacity but may require more specialised towing equipment due to their weight and size. Towing operators typically use flatbed trucks or heavy-duty tow hitches for transport. Extra care is taken to ensure even weight distribution and proper tie-downs on all wheels. Because of their added weight, they may also require upgraded braking systems or transport permits. If your trailer is loaded, always declare the cargo weight and type to ensure a safe, compliant tow.

Some towing companies offer the option to request a female driver or a technician with specific training—such as handling trauma-sensitive situations, disabilities, or unique vehicle types. While availability may depend on staff scheduling, many providers accommodate these requests when possible. For customers who may feel safer or more comfortable with certain personnel, it’s perfectly reasonable to ask. Companies that value customer service will do their best to match requests with available team members. Making your request early increases the chance of fulfilment.

Roadside recovery refers to helping a vehicle resume travel without needing a tow—for example, jump-starting a battery, refueling an empty tank, or changing a flat tire. Breakdown towing, on the other hand, involves transporting the vehicle to a mechanic or repair shop because it can’t be fixed on-site. Most roadside assistance providers offer both, but recovery is usually attempted first. If recovery fails or the issue is more serious (e.g., engine or transmission problems), then towing is the fallback solution.